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FAQ
Different
Shipping address:
For your security We ship only to the billing address
of the credit card. In case you need to ship to another
address.
- Please
call your bank and add the additional address to your
credit card, we will call your bank and verify it.
After adding the new address email to
 with
your bank phone no.
- Alternately email to or
fax 775-295-2734 a photocopy of your driver license,
credit card, and order number with the new shipping
address. Passport can be used as a form of
identification.
- There
are no exceptions.
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Shipping
Time
All gowns on this site are in stock and will
ship after 2 days of processing time . In case you give
an alternate color choice, your chances are 100%. At any
given time we have thousands of gowns in standing stock.
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Return
Policy
Returns can be done within 5 days from the date of receipt.
After 5 days there are no refunds or exchanges. In case
of refund, 15% restock fees apply. Shipping charges are
not refunded. In case of group orders with 3 pieces or
more, no refunds, only exchanges for a different size.
No exceptions. |
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International
Shipping
Since it is difficult to verify credit cards we need the
copy of your credit card with driver license and the order
no written on it. No exceptions we will not ship without
it. You could either fax it to 775-295-2734 or email to
.For
International Exchanges, Customer has to pay the
shipping of approx $35.00 for us to reship the order again.
All custom duties have to be paid by customer.
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Contact
Address
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About
Us
Promnow.com is the online gateway for unique breathtakingly
lovely bridal gowns, prom dresses, bridesmaid dresses,
prom gowns, wedding dresses and flower girl dresses
at affordable discount prices. The apparels displayed
here are hand-tailored and hand-embellished individually
to give you the perfect look. Allow us a day or two
for processing the orders after which it will be promptly
delivered right at your doorsteps through our special
shipping service. |
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For orders: 888-270-3647
or 909-348-7903, Monday to Friday 24hrs.
copyright © Reserved | Privacy and Legal Statements"
Customer Service
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